Sara O'Dowd

As Head of Delivery (CS, Training, UI) I manage a team of talented professionals with a common goal to build positive and productive working relationships with our customers. I work with companies to build a configured solution that works best for their unique workflows from the ground up. My conversation with my customers begins by creating an intuitive and user friendly UI driven by the knowledge of experienced industry professionals and ongoing customer feedback. The conversation is deepened by creating engaging training programs, materials, videos and libraries to help them get the most out of their onboarding tool. www.knowyourcustomer.com